Fiona Balfour


Fiona Balfour
CEW Member

Metcash, Western Sydney Airport Company, Salmat Limited, Airservices Australia and Australian Red Cross Blood Service
Independent Non-Executive Director

Fiona Balfour is a non-executive director with an executive background in information technology. She has significant expertise in the Aviation sector – but has also worked extensively in Information and Telecommunication Services, and Distribution and Logistics. She is a passionate advocate for the role of technology in business-driven innovation.

Fiona has over 18 years’ experience as a non-executive director. Her current roles are with Metcash Limited (ASX:MTS), Western Sydney Airport Company, Salmat Limited (ASX:SLM), Airservices Australia and Australian Red Cross Blood Service. Previous roles include: Director on ‘Société Internationale de Télécommunications Aéronautiques’, Geneva, 2001-06; Non Executive Director TAL (Dai-ichi Life) Australia (previously Tower Australia ASX:TAL, 2010 – 2016; Trustee of the National Breast Cancer Foundation, 2007-10; Councillor of Chief Executive Women, 2006 -09 and 2012-13; Chair of the St James’ King Street Conservation Appeal, 2011-14; and Council Member and Treasurer of Knox Grammar School, Wahroonga, 2009-15.

Fiona’s executive career was over thirty years in leading the design, development and deployment of global, real-time, operationally critical systems. Fiona built up significant intellectual property in innovative solution design, transformational change and leveraging commercial relationships to drive value. She was the Chief Information Officer and member of the Executive Committee for Qantas from 2001-06 and was responsible for technology, procurement, property and human resource services during this period. She was appointed the Chief Information Officer and member of the Senior Leadership Team for Telstra from 2006 -07.

Born and educated in Melbourne, Fiona has lived in Sydney for over 30 years. She holds a Bachelor of Arts (Hons) from Monash University, a Graduate Diploma in Information Management from UNSW and an MBA from the University of RMIT. She is a Member of Chief Executive Women; was awarded the National Pearcey Medal for ‘Lifetime Achievement to the Information Technology Industry’ in 2006; and is a Fellow of the Australian Institute of Company Directors. In 2010, she was appointed a Fellow of Monash University in recognition of her service to the Information Technology Industry and the Status of Women.

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