Group Executive, People, Performance & Reputation
Insurance Australia Group
Jacki Johnson was appointed to the new role of Group Executive, People, Performance & Reputation at IAG in January 2016, responsible for the functions that come together to drive performance through organisational agility. These functions include: people and culture, corporate and government affairs, shared value and the IAG Foundation.
Jacki was previously Chief Executive for IAG's New Zealand business, a role she held since November 2010. She is a Non-Executive Director of Community First Credit Union, a member of the Community First Corporate Governance Committee and a member of the UNEP FI Steering Committee. Former roles include President of the Insurance Council of New Zealand, and Chair of the Christchurch Recovery Chief Executives' meeting. Jacki continues in her role as Executive Director IAG NZ.
Since joining IAG in 2001, Jacki has held several senior positions in both direct and intermediated insurance, including as Chief Executive Officer of IAG's business partnerships division, now part of CGU. In that role Jacki managed IAG's risk management and safety services, NSW and Victoria workers' compensation fee based businesses, affinity groups, motor dealers and motor manufacturers insurance distribution businesses. She has also led organisational effectiveness and group strategy functions, and managed the integration of IAG and CGU's workers' compensation business. Jacki also established IAG's online start up business, The Buzz. In 2010 this business received the Australia Business Award for outstanding achievement in Innovation.
Jacki was recognised by the NZ Herald in December 2015 as NZ Executive of the Year. She is a former Non-Executive Director of the NSW WorkCover Authority and the Personal Injury Education Foundation.
Jacki regularly mentors women within IAG and more broadly, including her participation in the executive mentoring group for female business graduates at AGSM and their networking group, W.