Kate Crous

Kate Crous is the Executive General Manager of Everyday Banking for the Commonwealth Bank, Australia’s largest bank and leading provider of financial services. The Everyday Banking business serves over 9 million retail customers with personal transactions, savings, retail foreign exchange and payment solutions. In Kate’s role as EGM Everyday Banking she is responsible for strategic direction and day-to-day management of the bank’s transaction accounts, retail payments and deposit products and the portfolio of investments within the Everyday Banking business, including Open Banking. She has experience in P&L management, segment strategy, CVP development, digital strategy, investment prioritisation, and overseeing the Commbank App and Netbank. Kate has led complex transformational and technology programmes with experience working in highly regulated and complex organisations in Australia, South Africa, America and the United Kingdom. Specifically working with the Australian Consumer and Competition Commission and DATA61 on the development of the Consumer Data Right and its implementation in Australia through membership of the Data Standards Advisory Committee and has led CBA’s Open Banking programme. She is a member of the Digital Identity Ministerial Advisory Council for New South Wales and is passionate that innovations in the digital economy drive positive outcomes for Australians and Australia. Helping consumers harness the power of data to make their lives easier, beneficial and open up possibilities for all. Kate joined CBA from Westpac in Australia and has previously worked for leading financial institutions: Capital One, GE Money and First National Bank in the United States, UK and South Africa.